Telephone Banking

Sometimes picking up a phone is just easy — especially when traveling to a branch or going online isn't convenient. Thanks to Express Telephone Teller Access (ETTA) telephone banking, access to Destinations Credit Union is never more than a phone call away.

Check account balances, see if checks have cleared, transfer funds, make a loan payment, and more — available anytime, anywhere with your phone in hand. Simply dial 410-663-2500 from any touch-tone phone, follow a few simple prompts, and access to convenient banking is at your fingertips!

Summary
  • Fast, free, simple convenience for Destinations members
  • Access to your credit union only a phone call away
  • Perfect for times when a computer or branch isn't nearby
  • Access account information 24/7 via any touchtone phone (including your cell phone):
  • Calculate or make a loan payment
  • Check account balances
  • See if checks have cleared
  • Transfer funds between accounts
  • Request a check to be mailed to your address
  • Get your loan payoff amount
  • And more!

Get Started

To use Express Telephone Teller Access (ETTA) telephone banking, simply follow 4 easy steps:

1. Call 410-663-2500 and choose option 3.

2. Enter your account number on the telephone keypad.

3. The first time you use the service, you will be prompted to enter your social security number and then choose a 4-digit personal identification number.

4. Enter the option code that you wish to use. (The most common codes are listed on the ETTA Action Code Tab on this page.)

Call 410-663-2500 and speak with a Member Service Representative if you have any additional questions.

ETTA Action Codes

You may need the "suffix" to access a particular account. The suffix for each account can be found on your statement, for example, "15" may be your checking account and "20" may be your loan account.

01 - Savings Balance

02 - Draft Balance

09 - Balance (Any Suffix)

14 - Last 4 Drafts Cleared

15 - Single Draft Cleared

19 - All Deposits/Payments (Any Suffix)

21 - Transfer Savings To Draft

22 - Transfer Draft to Savings

31 - Order Savings Withdrawal

41 - YTD Dividends-Savings

42 - YTD Dividends-Draft

49 - YTD Dividends/Interest (Any Suffix)

59 - All Withdrawals from (Any Suffix)

91 - Dividend/s

93 - Change PIN

94 - Calculate Loan Payment

98 - HELP Information

99 - END Call

Wallet-sized cards with ETTA instructions are also available upon request.