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Teller

Role:

Assists members with financial transactions, to include receiving and paying out cash and other negotiable instruments

Schedule:

Full-time position, some Saturdays will be required.

Job Responsibilities

  • Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; sells money orders, sells movie tickets to members; transfers amounts from member accounts as directed
  • Balances cash drawer and daily transactions.
  • Verifies and posts transactions to member accounts and maintains member and Credit Union records.
  • Greets members and provides routine information concerning services, and directs members to appropriate departments for specific information and service.
  • Cross-sells Credit Union products and services.
  • Performs a variety of miscellaneous tasks including scanning, copying, data input, and answering the telephone.
  • Performs other job related duties as assigned.

Performance Measurements:

  1. Provide friendly, professional, personal, and confidential service to all members and associates.
  2. Balance cash drawer daily.
  3. Accurately post transactions.
  4. Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
  5. Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.
  6. Maintain a dependable record of attendance and punctuality.
  7. Maintain a professional work environment and businesslike appearance.

Knowledge and Skills

Experience: Six months of similar or related experience.

Education:  A high school education or GED.

Interpersonal Skills:  Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Other Skills:  General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate a cash counting machine. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.

Physical Requirements:  Be able to lift or move 10 pounds

Qualified applicants can send their resume to [email protected]